Help centre

A clear answer at every step

Find answers about search, published data, partner accounts and privacy.

01

Using search

Enter a medicine, medical service or blood need, then compare distance and available information.

  • No account required for essential searches
  • Results depend on published provider data
  • Contact the provider directly in an emergency
02

Understanding availability

Partner providers are responsible for keeping their information current. Avelis displays the latest update time whenever available.

  • Indicative stock
  • Partner-published price
  • Opening times may change
03

Partner support

Our team supports providers through registration, verification and onboarding.

  • contact@avelis.health
  • Lubumbashi, DRC

Make healthcare more accessible

Join the Avelis network and make care, medicines and blood donation more accessible.

Become a partner